FHTW Berlin

FHTW Berlin
Fachbereich 4
Internationale Medieninformatik
MMA I: Aktuelle Themen multimedialer Anwendungen
Sommersemester 2001


Exercise 2: Heuristic Site Evaluation II

Now we know a bit more about heuristic site evaluation. Review the summary if you are unsure what this entails.

  1. First choose a site that you will be evaluating. This should not be any of the sites you used in the last exercise. Do not look at the site when choosing! Discuss a company you want to look at without seeing if it is a good or bad site! Check with me if I think this is a good idea.
  2. Design a scenario for using the site (still without looking at the site!!). For example, if you chose to look at the pages for amazon.de (this one is now no longer available) you might want to look for and purchase a CD with the song that is like an Indian song and sounds like Hey a mamma hey a he he mamma. You will need to discover that this is the song "Spirit of the Hawk" by Rednex and then figure out how to order the CD. Write down the scenario and print out copies for each member of the group! Still no looking at the site permitted!
  3. Each group member reviews the usability heuristics, takes the scenario, and now spends 1.5-2 hours alone, not talking with any of the group memebers, and looks at the site. Go through the interface several times and inspect the various dialogue elements and compare them with the usability heuristics. Go through at least twice, once for the general flow, once for specific elements. Take very exact notes on all the problems you find. Don't worry about solutions to the problems, we just want the problems. Assign priorities to the problems found:

ScoreSeverity Fix Priority
4catastrophic problemImperative
3major problemhigh
2minor problemlow
1cosmetic problem only  
0not a problem 

  1. Now the group meets together and prepares a group report that includes all problems. If more than one person finds a problem then average the priorities assigned. Include statistics on how many persons reported each problem. Your final report for today will include this group report and a link to the individual reports of each team member. Remember to put your names on the reports!

Submit theURL and a writen copy to me by the begin of the next exercise.

Results:


Debora Weber-Wulff (weberwu@fhtw-berlin.de)