FHTW Berlin / Fachbereich 4 Internationale Medieninformatik MMA: Web Usability Sommersemester 2005 Prof. Dr. Debora Weber-Wulff

1. Design may be verbal description, paper mock-up, working prototype, or running system. [when evaluating paper mock-ups, pay special attention to missing dialogue elements!]
2. Provide evaluators with checklist of usability heuristics and a scenario.
3. Optionally provide evaluators with some domain-specific training.
4. Each evaluator works alone (1-2 hours).
5. Interface examined in two passes: first pass focuses on general flow, second on individual dialogue elements.
6. Notes taken either by evaluator or evaluation manager.
7. Independent findings are aggregated (by evaluators or evaluation manager).
8. Severity ratings are assigned first individually and are then aggregated.
9. Group debriefing session to suggest possible redesigns.

From [Nielsen, 1993a, http://www.useit.com/papers/heuristic/ }